1. About us

These Terms and Conditions (“Terms”) apply to your use of Gutful Foods (“we”, “us”, “our”) and any purchases made through this website (“Site”).

Business details:
Legal name: Gutful Foods 
Registered address: Gutful Foods, 61 Bridge Street, Kington, HR5 3DJ
Email: hello@gutfulfoods.com

2. Using our website

You agree not to misuse the Site (for example: introducing viruses, attempting unauthorised access, scraping, or interfering with normal operation). We may suspend or restrict access if we believe the Site is being used unlawfully or abusively.

3. Products and information

• Product descriptions, ingredients, allergen info and usage guidance are provided in good faith.

• Always check the label and ingredients list on arrival, especially if you have allergies or dietary requirements.

• Any wellbeing or nutrition information on the Site is general and not medical advice.

4. Prices and payment

• Prices are shown in [GBP] .

• Delivery charges (if any) are shown at checkout.

• We accept payment via the methods shown at checkout. Payment must be received before dispatch.

5. Orders

• An order is only accepted when you receive an order confirmation/dispatch confirmation email from us.

• We may refuse or cancel an order (for example: stock issues, pricing errors, suspected fraud). If we cancel after payment is taken, we’ll refund you.

6. Delivery

• Delivery options, costs and estimated times are shown at checkout.

• Risk passes to you on delivery. Please check your order as soon as possible and report issues within [48 hours] (or as soon as reasonably possible).

7. Returns, refunds and faulty items

Our Returns Policy forms part of these Terms. Nothing in these Terms affects your statutory rights.

We only accept unopened products and in a resellable condition. If you wish to return a product, please email orders@gutfulfoods.com.

You are responsible for the cost of returning a product

8. Promotions and discount codes

Discount codes:

• Must be entered at checkout and can’t usually be applied afterwards.

• Are subject to expiry dates and any stated exclusions such as sale items.

9. Intellectual property

All content on this Site (branding, images, text, design) belongs to us or our licensors. You may not copy, reuse or distribute it without written permission.

10. Liability

We don’t exclude liability where it would be unlawful to do so (for example, for death or personal injury caused by negligence, or fraud). Otherwise, to the extent permitted by law, we’re not responsible for:

• losses not caused by our breach;

• business losses (loss of profits, revenue, opportunity);

• delays outside our reasonable control.

11. Events outside our control

We’re not liable for delays or failures caused by events beyond our reasonable control (for example: courier disruption, severe weather, supplier outages).

12. Governing law

These Terms are governed by the laws of Scotland, and disputes will be handled by the courts of Scotland.

13. Contact

Questions? Email hello@gutfulfoods.com.